For too long, the immense potential hidden within loss reserving data has remained locked away, accessible only through the narrow keyhole of regulatory filings. Insurers meticulously collect and analyze vast quantities of claims information, yet this detailed intelligence is often diluted into
While Managing General Agents are celebrated as the insurance industry's nimble innovators, a startling new poll suggests that a significant portion of them are tethered to legacy technologies that stifle the very agility they are known for. This internal struggle between reputation and reality has
The once-speculative discussions about artificial intelligence have now materialized into the very operational fabric of the insurance industry, fundamentally altering how risk is assessed, policies are managed, and customers are served. What began as isolated experiments in automation has rapidly
The insurance industry's relentless pursuit of expansion has reached a critical inflection point, fundamentally altering the metrics of success and the strategies required to achieve it. For years, the market was defined by a hard-charging, growth-at-all-costs mentality, where surging premiums and
The days of navigating labyrinthine phone menus and waiting weeks for policy updates are numbered as one of the UK's largest insurers undertakes a monumental shift to redefine its relationship with over 6.5 million people. Aviva, a stalwart in the insurance and retirement sector, is deepening its
For the millions of insurance customers who file a claim each year, the promise of a swift, seamless digital resolution often dissolves into a frustrating cycle of repeated questions and channel-hopping. While insurers have invested heavily in digital tools aimed at modernizing the claims process,
