Claims Processing

Insurers Turn to Automation to Combat Rising Claims Costs
AI & Automation Insurers Turn to Automation to Combat Rising Claims Costs

The insurance industry has been facing a relentless onslaught of challenges, where rising claims costs threaten profitability and efficiency. Driven by inflation, unpredictable weather patterns, and increased fraud, these mounting expenses are forcing insurers to reevaluate their operations.

Progressive Leads Digital Revolution in Insurance Services
AI & Automation Progressive Leads Digital Revolution in Insurance Services

In today's rapidly evolving digital landscape, the insurance industry is not immune to the transformative power of technology. A recent evaluation, Keynova Group's Q2 2025 Online Insurance Scorecard, highlighted how Progressive Insurance is taking the lead in this digital revolution. The results

Can GenAI Transform Insurance Claims Processing?
AI & Automation Can GenAI Transform Insurance Claims Processing?

Generative AI (GenAI) has catapulted into the insurance industry spotlight, promising to transform the claims processing landscape. As insurers grapple with increasing claim volumes and heightened demand for customer satisfaction, GenAI stands out as an advanced tool to stimulate operational

UK Insurance Market Softens: Buyers Gain Competitive Edge
Data Analytics UK Insurance Market Softens: Buyers Gain Competitive Edge

The UK insurance market is currently experiencing a notably soft phase, providing a favorable environment for buyers. With rates decreasing across various insurance classes, purchasers are reaping the benefits of enhanced coverage options and advantageous terms. However, the motor insurance sector

Trend Analysis: Insurtech Restructuring Strategies
Digital Insurance Trend Analysis: Insurtech Restructuring Strategies

The insurtech industry continues to experience rapid transformation as companies within the sector increasingly adopt strategic restructuring to remain competitive. With digital disruption reshaping how insurance services are delivered, many insurtech firms are reevaluating their business models

Can AI Elevate Customer Experience in Healthcare?
AI & Automation Can AI Elevate Customer Experience in Healthcare?

In the rapidly evolving landscape of healthcare technology, generative AI presents a unique opportunity for companies striving to enhance customer interaction and service delivery. The narrative of a healthcare insurance firm, guided by insights from Fisent's executives, Adrian Murray and Brent

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