Customer Service Automation

Why Won't Cyber Insurance Save You from Poor Security?
Regulatory & Compliance Why Won't Cyber Insurance Save You from Poor Security?

Imagine a business pouring significant resources into a robust cyber insurance policy, believing it to be a foolproof shield against the financial devastation of a data breach, only to discover after an attack that the claim is denied due to overlooked security basics. This scenario is far from

How Will US Shutdown Chaos Impact Aviation Worker Claims?
Regulatory & Compliance How Will US Shutdown Chaos Impact Aviation Worker Claims?

Meet Simon Glairy, a seasoned expert in insurance and Insurtech, with a sharp focus on risk management and AI-driven risk assessment. With years of experience navigating complex challenges in high-stakes industries like aviation, Simon offers invaluable insights into the recent US government

Why Is Tailored Insurance Vital for Greenhouse Businesses?
Digital Insurance Why Is Tailored Insurance Vital for Greenhouse Businesses?

The commercial greenhouse sector in North America is experiencing remarkable growth, with a market value pegged at $5.9 billion in 2024 and an expected surge to $11.4 billion by 2031, driven by an insatiable demand for year-round fresh produce and locally sourced plants. This rapid expansion

BOXX Insurance Launches Cyberboxx Assist for Digital Defense
Regulatory & Compliance BOXX Insurance Launches Cyberboxx Assist for Digital Defense

Setting the Stage for Cyber Defense Insights In an era where digital breaches cost businesses billions annually, the cyber insurance market stands at a critical juncture, grappling with escalating threats and uneven adoption rates. Recent data reveals a staggering reality: over 60% of small and

Insurance Billing Must Adapt to Gen Z's Digital Demands
Digital Insurance Insurance Billing Must Adapt to Gen Z's Digital Demands

As Gen Z steps into adulthood, bringing their digital-first mindset to financial responsibilities like insurance, the industry faces a pivotal moment. I had the privilege of sitting down with Simon Glairy, a renowned expert in insurance and Insurtech, with deep expertise in risk management and

Kari Allen Revolutionizes Sales with Emotional Intelligence
AI & Automation Kari Allen Revolutionizes Sales with Emotional Intelligence

Meet Simon Glairy, a renowned expert in insurance and Insurtech, with a deep focus on risk management and AI-driven risk assessment. With years of experience driving innovation in the industry, Simon has a unique perspective on transforming sales cultures and leveraging technology to meet client

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