Customer Service Automation

What Is Fueling the Insurance Tech Revolution?
Data Analytics What Is Fueling the Insurance Tech Revolution?

The United States insurance distribution technology market is currently undergoing a monumental transformation, with projections indicating its valuation will skyrocket from approximately $20.44 billion to an impressive $50.70 billion by 2029. This meteoric rise, marked by a compound annual growth

Review of Outmarket Proposal Builder
Digital Insurance Review of Outmarket Proposal Builder

The traditional path to creating a commercial insurance proposal is paved with countless hours of administrative labor, a bottleneck that has long stifled growth and frustrated brokers across the industry. This manual process has historically diverted attention from client engagement and new

Berlin Arson: How to Protect Fleets and Premiums?
Data Analytics Berlin Arson: How to Protect Fleets and Premiums?

The deliberate targeting of essential service vehicles, such as the homeless outreach buses recently set ablaze in Berlin, sends a chilling message that transcends the immediate physical damage, exposing the fragile intersection of urban security, operational continuity, and financial stability for

New Florida Laws Impact Health, Pets, and Insurance
Regulatory & Compliance New Florida Laws Impact Health, Pets, and Insurance

A significant legislative shift has taken root across Florida as of January 1, 2026, introducing a suite of new laws designed to reshape the landscape of consumer rights, healthcare access, and animal welfare. These regulations move beyond minor adjustments, representing a concerted effort to

Poll Reveals a Deep Digital Divide Among MGAs
Digital Insurance Poll Reveals a Deep Digital Divide Among MGAs

While Managing General Agents are celebrated as the insurance industry's nimble innovators, a startling new poll suggests that a significant portion of them are tethered to legacy technologies that stifle the very agility they are known for. This internal struggle between reputation and reality has

AI Is Fundamentally Reshaping the Insurance Sector
Digital Insurance AI Is Fundamentally Reshaping the Insurance Sector

The once-speculative discussions about artificial intelligence have now materialized into the very operational fabric of the insurance industry, fundamentally altering how risk is assessed, policies are managed, and customers are served. What began as isolated experiments in automation has rapidly

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later