Customer Service Automation

How Is Gen AI Transforming 76% of Insurance Organizations?
AI & Automation How Is Gen AI Transforming 76% of Insurance Organizations?

I'm thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, whose deep expertise in risk management and AI-driven risk assessment has positioned him as a thought leader in the rapidly evolving insurance landscape. With generative AI transforming the industry and trends

Property Insurance Market Shifts with Competitive Rates
AI & Automation Property Insurance Market Shifts with Competitive Rates

The property insurance landscape is undergoing a profound transformation, presenting both opportunities and challenges for businesses, especially within the middle market segment, as the industry shifts from a prolonged period of rate hikes to an era of heightened competition. After years of

Mixed Q3 Earnings for P&C Insurance Amid Market Shifts
Regulatory & Compliance Mixed Q3 Earnings for P&C Insurance Amid Market Shifts

The property and casualty (P&C) insurance sector in the third quarter has revealed a striking paradox: robust financial performance set against a lukewarm market response, creating a complex landscape for insurers and investors alike. With a median earnings per share beat of 15% above consensus

How Can Businesses Defend Against Identity Cyber Attacks?
AI & Automation How Can Businesses Defend Against Identity Cyber Attacks?

In the ever-evolving world of cybersecurity, staying ahead of sophisticated threat actors is a daunting challenge. Today, we’re thrilled to sit down with Simon Glairy, a seasoned expert in insurance and Insurtech, whose deep knowledge of risk management extends into the realm of cyber threats. With

How Can Behavioral Science Simplify Life Insurance?
Digital Insurance How Can Behavioral Science Simplify Life Insurance?

In a world where financial security remains a cornerstone of family stability, a staggering statistic reveals a troubling trend: life insurance ownership among households has plummeted from 63% in 2011 to just 51% in recent data from the 2024 LIMRA Barometer, raising a critical question about why

Claim the Future 2025: CEE Insurance Innovation Summit
Startups & Investments Claim the Future 2025: CEE Insurance Innovation Summit

In a rapidly evolving world where technology reshapes industries at an unprecedented pace, the insurance sector in Central and Southeastern Europe (CEE) stands at a critical juncture, poised to redefine its future through innovation and strategic advancements. Scheduled for November 4 in Sofia,

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