Customer Service Automation

How Does Snapsheet Boost Aspire Insurance's Growth?
AI & Automation How Does Snapsheet Boost Aspire Insurance's Growth?

In the ever-evolving landscape of the insurance industry, Aspire General Insurance, a California-based personal auto insurance carrier, has encountered substantial hurdles due to its remarkable growth trajectory over recent years. With revenue and claims volume quadrupling, the company found itself

Liberty Mutual Innovates Cyber Insurance for Evolving Risks
Data Analytics Liberty Mutual Innovates Cyber Insurance for Evolving Risks

In an era where digital connectivity underpins nearly every aspect of business operations, the specter of cyber threats looms larger than ever, transforming from a potential risk into a near-certain challenge for organizations worldwide. Data breaches, ransomware, and other malicious activities

Are Insurance Ops Leads the New CTOs in Digital Shift?
AI & Automation Are Insurance Ops Leads the New CTOs in Digital Shift?

In the rapidly evolving world of insurance, few voices carry as much weight as Simon Glairy, a renowned expert in insurance operations and Insurtech. With a deep focus on risk management and AI-driven risk assessment, Simon has been at the forefront of guiding insurers through the complexities of

Tech Transforms Insurance Claims with Human-Centric Tools
Digital Insurance Tech Transforms Insurance Claims with Human-Centric Tools

In an era where digital innovation shapes every facet of daily life, the insurance industry finds itself at a critical juncture, needing to adapt swiftly to keep pace with soaring customer expectations and internal challenges. Consumers, accustomed to the instantaneous, personalized services

Navigating Complex Winter Travel Claims and Insurance Trends
Data Analytics Navigating Complex Winter Travel Claims and Insurance Trends

Setting the Stage for Winter Travel Challenges As winter grips the UK, millions of travelers escape to sunnier destinations, fueling a significant spike in long-haul journeys. This seasonal migration, while a boon for the travel industry, presents a daunting challenge for insurers: a surge in

How Is Zurich Edge Assist Revolutionizing APAC Insurance?
Digital Insurance How Is Zurich Edge Assist Revolutionizing APAC Insurance?

In the fast-evolving landscape of the Asia Pacific (APAC) insurance sector, digital innovation has become a critical driver of growth and efficiency, especially as smartphone penetration soars beyond 70% in many APAC countries. With a burgeoning middle class demanding seamless services, insurers

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