Customer Service Automation

AI-Powered Upgrade to Revolutionize Actuarial Modelling for Insurers
AI & Automation AI-Powered Upgrade to Revolutionize Actuarial Modelling for Insurers

The integration of artificial intelligence (AI) into WTW's RiskAgility Financial Modeller (RiskAgility FM) marks a significant leap forward for life and health (L&H) insurers facing increasingly complex products and regulatory landscapes. As these companies strive to comply with rigorous standards

DAC Beachcroft Enters US Market with New Offices in New York and LA
AI & Automation DAC Beachcroft Enters US Market with New Offices in New York and LA

DAC Beachcroft, an international law firm with a strong reputation in the insurance industry, is marking its significant entry into the US market by opening new offices in New York and Los Angeles, effective January 1, 2025. This bold move is not just a geographical expansion but a strategic step

Global Insurance Software Market to Reach $23.7B by 2030: Key Trends & Drivers
AI & Automation Global Insurance Software Market to Reach $23.7B by 2030: Key Trends & Drivers

The global insurance software market is undergoing a transformative journey poised to redefine the industry's landscape. With a valuation of approximately $16.0 billion in 2023, the market is projected to reach $23.7 billion by 2030, marking a compound annual growth rate (CAGR) of 5.7%. This surge

How Will AI Transform the Claims Process at Stillwater Insurance?
AI & Automation How Will AI Transform the Claims Process at Stillwater Insurance?

In a groundbreaking collaboration, Simplifai, a prominent AI-driven automation provider, has partnered with Stillwater Insurance to revolutionize the insurance company's claims process. This partnership marks Simplifai’s official entry into the U.S. market, aiming to substantially bolster customer

Simplifai Partners With Stillwater to Streamline AI Claims Automation
AI & Automation Simplifai Partners With Stillwater to Streamline AI Claims Automation

Simplifai Partners With Stillwater to Streamline AI Claims Automation The insurance industry is constantly seeking innovative solutions to streamline operations and enhance customer satisfaction, and the recent partnership between Simplifai and Stillwater Insurance is a prime example. Simplifai, an

FWD Insurance Earns 'Most Innovative Insurance Customer Center 2024'
AI & Automation FWD Insurance Earns 'Most Innovative Insurance Customer Center 2024'

FWD Life Insurance, commonly known as FWD Insurance, has achieved a significant milestone by being awarded the title of 'Most Innovative Insurance Customer Center Thailand 2024' at the World Business Outlook Awards. This recognition serves as a testament to FWD Insurance's unwavering commitment to

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