Customer Service Automation

How Can INSTANDA and Process Factory Transform Nordic Insurance?
Digital Insurance How Can INSTANDA and Process Factory Transform Nordic Insurance?

What happens when cutting-edge technology meets deep regional insight in one of Europe’s most digitally savvy regions? The Nordic insurance market, long celebrated for its progressive stance, is on the brink of a revolution. Despite its reputation, the sector remains bogged down by outdated systems

Which Software Best Manages Insurance Distribution?
Digital Insurance Which Software Best Manages Insurance Distribution?

In the ever-evolving landscape of insurance distribution, carriers, managing general agents (MGAs), and agencies face a daunting challenge: navigating a maze of state regulations, expanding producer networks, and ensuring compliance without drowning in administrative overload. The complexity of

Beyond the Breach: Insurance, Training, and True Resilience
Regulatory & Compliance Beyond the Breach: Insurance, Training, and True Resilience

When a breach knocks core systems offline, the headline fades fast while hidden costs and compound risks accelerate across operations, customers, and regulators. That acceleration is shaping budgets, insurance buying, and board agendas, yet a striking divergence persists between rising concern and

Review of Tide Embedded SMB Insurance
Digital Insurance Review of Tide Embedded SMB Insurance

When insurance hides inside the same app that runs payroll, invoicing, and cash flow, the usual slog of forms and phone calls can finally give way to a few decisive taps, collapsing risk management into the daily rhythm of running a business and challenging the old split between finance and

Is Cyber Insurance a Smart Buy for Small Businesses?
Regulatory & Compliance Is Cyber Insurance a Smart Buy for Small Businesses?

Small businesses with lean teams and tight margins have increasingly found that a single cyber incident can knock out core systems, disrupt sales, and trigger a costly scramble to recover, even when the breach started with nothing more than a phish or a misconfigured account exposed to the

Why Are High Net Worth Claims Testing Insurance Brokers?
Data Analytics Why Are High Net Worth Claims Testing Insurance Brokers?

In the intricate world of high net worth (HNW) insurance, brokers face unprecedented challenges that test their expertise, adaptability, and emotional acumen like never before, pushing them to navigate a niche market serving affluent clients with complex portfolios. These portfolios often include

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