Customer Service Automation

Can AI Solve the Insurance Claims Scalability Problem?
Digital Insurance Can AI Solve the Insurance Claims Scalability Problem?

The modern insurance landscape is grappling with an unprecedented scalability crisis, fueled by a surge in claim volumes that consistently outpaces the availability of seasoned claims adjusters and heightened consumer expectations for rapid and accurate service. In response to this pressing

Is Your Licensing a Burden or a Strategic Asset?
Digital Insurance Is Your Licensing a Burden or a Strategic Asset?

In the relentless pursuit of national expansion, many insurance organizations are unknowingly anchored by an invisible drag on their growth: an outdated and manual approach to producer licensing. This is not merely an administrative inconvenience; it represents a significant operational risk that

Can Tech Forge a New Broker-Underwriter Model?
Digital Insurance Can Tech Forge a New Broker-Underwriter Model?

In the high-stakes world of specialty insurance where complex risks require bespoke solutions, the placement process has long been defined by a protracted series of manual negotiations and administrative hurdles. This traditional approach, while thorough, creates significant friction, delaying

Zurich Expands Insurance for Mid-Market European Growth
Data Analytics Zurich Expands Insurance for Mid-Market European Growth

In a strategic move designed to foster international expansion, Zurich UK has launched a significantly enhanced multinational insurance offering aimed squarely at the European mid-market. This initiative introduces a single, consolidated 'all risks' policy that streamlines coverage for UK-based

How Does Digital Claims Processing Impact Customer Loyalty?
AI & Automation How Does Digital Claims Processing Impact Customer Loyalty?

Imagine a world where filing an insurance claim after a fender bender or a storm-damaged roof is as simple as a few taps on a smartphone, with updates arriving instantly and resolutions processed in days rather than weeks. This isn’t a far-fetched dream but the reality that digital claims

Florida Tackles AI Governance in Insurance with New Laws
Regulatory & Compliance Florida Tackles AI Governance in Insurance with New Laws

Imagine a world where a faceless algorithm decides whether an insurance claim for a life-changing medical procedure gets approved or denied, with no human ever stepping in to double-check the outcome. This isn’t a distant sci-fi scenario—it’s a reality creeping into Florida’s insurance sector as

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later