Customer Service Automation

How Is Trust Redefining Broker-Insurer Partnerships?
Regulatory & Compliance How Is Trust Redefining Broker-Insurer Partnerships?

I'm thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, with a deep focus on risk management and AI-driven risk assessment. With years of experience navigating the complexities of broker-insurer relationships, Simon brings a unique perspective on how trust,

Insurance Tech Revolution: AI and Collaboration Lead the Way
AI & Automation Insurance Tech Revolution: AI and Collaboration Lead the Way

In a world where digital innovation shapes nearly every sector, the insurance industry stands as a prime example of transformation driven by cutting-edge advancements, with technology redefining how policies are crafted, claims are processed, and customers are engaged in ways that were previously

Insurance Faces Soft Skills Crisis in Evolving Landscape
Regulatory & Compliance Insurance Faces Soft Skills Crisis in Evolving Landscape

What happens when an industry built on trust and personal connection finds its newest talent struggling to build those very bonds? In the fast-evolving world of insurance, a silent crisis is brewing—not in data or technology, but in the human touch that has long defined success. As automation

How Does The Hartford Protect Small Businesses from Cyber Risks?
Regulatory & Compliance How Does The Hartford Protect Small Businesses from Cyber Risks?

In an era where digital threats loom larger than ever, small businesses find themselves at a critical crossroads, grappling with cyber risks that can devastate their operations overnight. These enterprises, often the backbone of local economies, face ransomware, data breaches, and system failures,

How Is AI Tool BRIAN Revolutionizing Allianz UK's Underwriting?
Digital Insurance How Is AI Tool BRIAN Revolutionizing Allianz UK's Underwriting?

What if a task that once took hours could be completed in mere minutes, revolutionizing an entire industry? In the fast-paced world of commercial underwriting at Allianz UK, this scenario is no longer a distant dream but a tangible reality, thanks to an innovative AI tool named BRIAN that is

Smarter Case Management: Faster Claims, Better Results
Data Analytics Smarter Case Management: Faster Claims, Better Results

In the fast-evolving world of insurance and legal case management, staying ahead of inefficiencies and rising costs is more critical than ever. Today, we’re thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, with deep expertise in risk management and AI-driven

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