AI & Automation

Progressive Leads Digital Revolution in Insurance Services
AI & Automation Progressive Leads Digital Revolution in Insurance Services

In today's rapidly evolving digital landscape, the insurance industry is not immune to the transformative power of technology. A recent evaluation, Keynova Group's Q2 2025 Online Insurance Scorecard, highlighted how Progressive Insurance is taking the lead in this digital revolution. The results

How Does Humana Navigate Medication Safety Challenges?
AI & Automation How Does Humana Navigate Medication Safety Challenges?

As the healthcare landscape evolves, addressing medication management and safety becomes increasingly critical, especially for aging populations. In this context, Humana, a leading player in the insurance and healthcare sectors, confronts the complex challenge of ensuring patient safety amidst the

Can GenAI Transform Insurance Claims Processing?
AI & Automation Can GenAI Transform Insurance Claims Processing?

Generative AI (GenAI) has catapulted into the insurance industry spotlight, promising to transform the claims processing landscape. As insurers grapple with increasing claim volumes and heightened demand for customer satisfaction, GenAI stands out as an advanced tool to stimulate operational

Can Insurers Adapt to Unprecedented Catastrophe Losses in 2025?
AI & Automation Can Insurers Adapt to Unprecedented Catastrophe Losses in 2025?

In the insurance world, Simon Glairy is a name synonymous with expertise in risk management and Insurtech, particularly AI-driven risk assessment. With the commercial property and casualty insurance landscape facing new challenges in 2025, Simon offers insights into how the market is adapting to

Can AI Elevate Customer Experience in Healthcare?
AI & Automation Can AI Elevate Customer Experience in Healthcare?

In the rapidly evolving landscape of healthcare technology, generative AI presents a unique opportunity for companies striving to enhance customer interaction and service delivery. The narrative of a healthcare insurance firm, guided by insights from Fisent's executives, Adrian Murray and Brent

Insurance Costs Disrupt Hotel Investment and Underwriting
AI & Automation Insurance Costs Disrupt Hotel Investment and Underwriting

The hotel investment landscape is facing a notable disruption centered around the escalating costs of insurance, a factor gaining prominence in underwriting models. Following the financial upheaval witnessed during the pandemic years, the United States hotel sector, particularly areas known for

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