In February 2025, UnitedHealthcare, one of the nation's leading health insurance providers, faced a substantial penalty from the North Carolina Department of Insurance following a meticulous four-year investigation. The insurer was fined $3.4 million due to alleged failures to prevent excessive
Simon Glairy is a recognized expert in the fields of insurance and Insurtech, with a specialized focus on risk management and AI-driven risk assessment. In this interview, we will discuss the recent findings from a study on preterm birth prediction using machine learning models. Key questions will
Sapiens, a leader in insurance software solutions, has recently unveiled the latest version of its underwriting solution, Sapiens UnderwritingPro v14. This release is designed to cater specifically to life and annuities insurers, bringing a host of new features and technological advancements aimed
Industries that deal with hazardous processes have long relied on meticulous methodologies to identify, evaluate, and mitigate risks. With the advent of Artificial Intelligence (AI) and Machine Learning (ML), a seismic shift is transforming the landscape of Process Hazard Analysis (PHA).
The coffee industry has undergone significant transformations over the years, with customer service remaining a pivotal aspect of its evolution. As automation becomes more prevalent, coffee shops face the challenge of maintaining authentic customer service while leveraging technological
The insurance industry, characterized by its reliance on data-driven decisions for risk assessment, premium setting, claim payouts, and customer outreach, has found a potent ally in Artificial Intelligence (AI). The pervasive use of data within the industry makes it an ideal candidate for the
