In a striking reflection of the unpredictable nature of weather-related challenges facing the insurance industry, Allstate Corp., one of the leading personal lines insurers in the United States, has disclosed pretax catastrophe losses amounting to $213 million for August. This figure, while
In an era where technology advances at a breakneck pace, the customer service industry finds itself at a critical crossroads, grappling with the question of whether automated bots and artificial intelligence can fully take over the roles traditionally held by human agents. Picture a scenario where
Climate change has evolved from a distant concern into an immediate crisis that is fundamentally altering the housing and insurance landscapes in vulnerable states like Hawaii and California, where rising sea levels, intensifying wildfires, and frequent extreme weather events threaten the
In the face of skyrocketing auto insurance premiums that have long burdened Florida drivers, a significant shift has emerged with the implementation of a groundbreaking litigation reform law known as HB 837, enacted a couple of years ago. This legislative change has sparked hope among consumers and
As we dive into the complex world of insurance and risk management, I’m thrilled to be joined by Simon Glairy, a renowned expert in insurance and Insurtech, with a deep focus on risk management and AI-driven risk assessment. With litigation costs soaring and terms like "social inflation" and
Introduction to the Review Imagine a scenario where a devastating storm sweeps through a coastal town, leaving hundreds of businesses and homeowners grappling with property damage, and yet, within hours, claims are filed, assessed, and processed without a single paper form being filled out. This is
