Customer Service Automation

ClaimSorted Secures $13.3M to Transform Insurance Claims
Digital Insurance ClaimSorted Secures $13.3M to Transform Insurance Claims

What happens when a simple insurance claim turns into a months-long ordeal of paperwork, delays, and frustration? For countless policyholders, this is the harsh reality of navigating an outdated system that often feels designed to confound rather than assist. Enter ClaimSorted, an InsurTech startup

Why Insurance Product and GTM Initiatives Often Fail
Startups & Investments Why Insurance Product and GTM Initiatives Often Fail

Today, we’re thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, with a deep focus on risk management and AI-driven risk assessment. With years of experience helping insurance carriers navigate complex transformations, Simon has a unique perspective on why product

BOXX Insurance Expands US Presence with Key Leadership Hires
Regulatory & Compliance BOXX Insurance Expands US Presence with Key Leadership Hires

In an era where digital threats loom larger than ever, with cyberattacks disrupting businesses and households at an unprecedented rate, the demand for robust cyber insurance solutions has skyrocketed across the United States. Enter BOXX Insurance, a Toronto-based innovator in integrated cyber

How Will Intact Insurance's Rebrand Shape UK Insurance?
Data Analytics How Will Intact Insurance's Rebrand Shape UK Insurance?

As we dive into the evolving landscape of insurance and risk management, I’m thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech. With his deep expertise in risk management and AI-driven risk assessment, Simon offers unparalleled insights into the recent rebranding

Insurance Post Claims and Fraud Awards 2025: Key Highlights
Data Analytics Insurance Post Claims and Fraud Awards 2025: Key Highlights

What does it take to combat a staggering $40 billion annual loss to insurance fraud in the global market, as reported by industry studies, while still delivering seamless claims experiences to policyholders across the world? On October 2 at The Brewery in London, an event unfolded that answered

Expert.ai Transforms Insurance with Hybrid AI Solutions
AI & Automation Expert.ai Transforms Insurance with Hybrid AI Solutions

In an era where digital innovation is reshaping every corner of the financial services sector, the insurance industry stands at a critical juncture, grappling with inefficiencies that have long plagued its operations. Artificial intelligence (AI) has emerged as a powerful force to address these

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