Customer Service Automation

How Is Open GI Driving Insurtech Innovation with New Leadership?
Digital Insurance How Is Open GI Driving Insurtech Innovation with New Leadership?

In a world where insurance customers demand lightning-fast digital solutions, how does a company stay ahead of the curve in an industry racing toward technological transformation, especially when a single missed innovation could mean losing ground to competitors overnight? Picture a sector where

Marshmallow Appoints New CEO for Car Insurance Brokerage
Digital Insurance Marshmallow Appoints New CEO for Car Insurance Brokerage

In a world where car insurance is no longer just about premiums and policies, but about innovation and adaptability, Marshmallow has made a striking decision that’s turning heads across the industry, signaling a transformative shift. Picture a market teeming with digital disruptions and shifting

How Is Technology Transforming Small Business Insurance?
Digital Insurance How Is Technology Transforming Small Business Insurance?

I'm thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, who brings a wealth of knowledge in risk management and AI-driven risk assessment. With a career spanning both carrier and distribution sides of the industry, Simon has a unique perspective on how technology

Claims Handling Key to MGA Success in Softening Market
AI & Automation Claims Handling Key to MGA Success in Softening Market

In the dynamic realm of the UK insurance industry, Managing General Agents (MGAs) have emerged as indispensable intermediaries, underwriting policies on behalf of insurers with a blend of specialized expertise and rapid adaptability, thus addressing niche market needs. These entities have thrived

CLARA Data Engineering Service – Review
AI & Automation CLARA Data Engineering Service – Review

In the fast-evolving landscape of insurance technology, a staggering 80% of AI projects falter due to one persistent issue: poor data quality, which poses a critical challenge for insurers striving to leverage artificial intelligence for claims optimization and operational efficiency. Enter CLARA

InsurTech Infrastructure Innovation – Review
Digital Insurance InsurTech Infrastructure Innovation – Review

The insurance industry, long burdened by outdated systems and inefficiencies, processes billions of dollars annually yet struggles with fragmented technology that erodes trust between agents and clients, making innovation a critical need. Enter Irys, an emerging InsurTech company that has captured

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