Customer Service Automation

Insurance Leaders Debate AI Ethics at CII Conference
AI & Automation Insurance Leaders Debate AI Ethics at CII Conference

As we dive into the transformative world of insurance technology, I’m thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, with a deep focus on risk management and AI-driven risk assessment. With years of experience navigating the intersection of innovation and

The New Frontier of Combating Insurance Fraud with Tech
AI & Automation The New Frontier of Combating Insurance Fraud with Tech

The insurance industry stands at a critical juncture as fraud schemes have evolved from simplistic scams to intricate operations fueled by cutting-edge technology, posing unprecedented challenges to insurers worldwide. Once limited to staged accidents or exaggerated claims, today's fraudsters

ClaimSorted Secures $13.3M to Transform Insurance Claims
Digital Insurance ClaimSorted Secures $13.3M to Transform Insurance Claims

What happens when a simple insurance claim turns into a months-long ordeal of paperwork, delays, and frustration? For countless policyholders, this is the harsh reality of navigating an outdated system that often feels designed to confound rather than assist. Enter ClaimSorted, an InsurTech startup

Why Insurance Product and GTM Initiatives Often Fail
Startups & Investments Why Insurance Product and GTM Initiatives Often Fail

Today, we’re thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, with a deep focus on risk management and AI-driven risk assessment. With years of experience helping insurance carriers navigate complex transformations, Simon has a unique perspective on why product

BOXX Insurance Expands US Presence with Key Leadership Hires
Regulatory & Compliance BOXX Insurance Expands US Presence with Key Leadership Hires

In an era where digital threats loom larger than ever, with cyberattacks disrupting businesses and households at an unprecedented rate, the demand for robust cyber insurance solutions has skyrocketed across the United States. Enter BOXX Insurance, a Toronto-based innovator in integrated cyber

How Will Intact Insurance's Rebrand Shape UK Insurance?
Data Analytics How Will Intact Insurance's Rebrand Shape UK Insurance?

As we dive into the evolving landscape of insurance and risk management, I’m thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech. With his deep expertise in risk management and AI-driven risk assessment, Simon offers unparalleled insights into the recent rebranding

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