Customer Service Automation

Is Ben Wyatt the 2026 Risk & Insurance Leader to Watch?
AI & Automation Is Ben Wyatt the 2026 Risk & Insurance Leader to Watch?

In an era where the risk and insurance industry faces unprecedented shifts, one name stands out as a potential harbinger of future trends: Ben Wyatt, Head of Marine, U.S. at Berkshire Hathaway Specialty Insurance (BHSI). With marine insurance evolving beyond its traditional maritime roots to

Why Is EPL Insurance Vital in AI-Driven Workplaces?
AI & Automation Why Is EPL Insurance Vital in AI-Driven Workplaces?

In the rapidly transforming corporate landscape of today, artificial intelligence (AI) has emerged as a powerful force reshaping human resources (HR) practices with unprecedented speed and efficiency, impacting everything from recruitment to employee management. As mid-to-large corporations

AI Threatens UK Insurance Brokers as SMEs Embrace Tech
AI & Automation AI Threatens UK Insurance Brokers as SMEs Embrace Tech

I'm thrilled to sit down with Simon Glairy, a leading expert in insurance and Insurtech, whose deep knowledge of risk management and AI-driven risk assessment has made him a trusted voice in the industry. Today, we’ll explore the transformative potential of artificial intelligence in the UK

Digital Platforms in Insurance – Review
Digital Insurance Digital Platforms in Insurance – Review

Imagine a landscape where nearly every player in the UK insurance sector relies on digital platforms to stay competitive, yet a significant portion finds their technology falling short of expectations, revealing a stark contrast between ambition and reality. This dichotomy defines the current state

How Are AI Exclusions Impacting Insurance Coverage?
Regulatory & Compliance How Are AI Exclusions Impacting Insurance Coverage?

I'm thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, whose deep knowledge of risk management and AI-driven risk assessment has made him a leading voice in navigating the complexities of emerging technologies in the insurance landscape. In this interview, we

AI in Insurance: Balancing Speed, Safety, and Compliance
Regulatory & Compliance AI in Insurance: Balancing Speed, Safety, and Compliance

What happens when a single delayed decision costs an insurance company millions in lost market share? In today’s fast-paced, tech-driven landscape, artificial intelligence (AI) is no longer just an option for insurers—it’s a necessity to stay competitive and meet customer demands. Across

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later