Policy Management

Why Are Insurance Digital Strategies Failing Customers?
Digital Insurance Why Are Insurance Digital Strategies Failing Customers?

The staggering realization that billions of dollars in infrastructure investment have failed to secure consumer loyalty is currently haunting the boardrooms of major insurance carriers across the nation. While more shoppers are flocking to mobile apps and websites than at any other point in

Lipscomb, Alabama, Loses Insurance Over Liability Risk
Regulatory & Compliance Lipscomb, Alabama, Loses Insurance Over Liability Risk

The sudden notification that a municipality has been deemed uninsurable serves as a stark warning to local governments across the country about the volatility of the risk management market. For the residents of Lipscomb, Alabama, this abstract concept became a harsh reality when their primary

How Will China’s 2026 Rules Reshape Global Investment?
Regulatory & Compliance How Will China’s 2026 Rules Reshape Global Investment?

The official implementation of the Regulation on Overseas Investment, designated as State Council Decree No. 837, represented a fundamental shift in how the world’s second-largest economy manages its capital footprint starting on July 1, 2026. This landmark policy marks a departure from the

Top 5 Wearables Help Seniors Monitor Health and Safety
Digital Insurance Top 5 Wearables Help Seniors Monitor Health and Safety

As the global population ages at an unprecedented rate, the intersection of biometric monitoring and daily lifestyle choices has become the primary frontier for maintaining independence in the home. For many older adults, the primary hurdle has never been a lack of interest in health data, but

Are Indiana UIM Setoff Clauses Legally Enforceable?
Digital Insurance Are Indiana UIM Setoff Clauses Legally Enforceable?

Simon Glairy is a seasoned authority in insurance risk management and litigation, known for his ability to translate dense policy language into practical insights for the industry. With a career dedicated to navigating the complexities of underinsured motorist coverage and Insurtech risk

How Is Hippo Using AI Agents to Reshape Customer Service?
AI & Automation How Is Hippo Using AI Agents to Reshape Customer Service?

The standard insurance customer journey often begins with a maze of automated prompts that leave policyholders feeling frustrated rather than supported during their most critical moments. Recognizing this systemic failure, the San Jose-based insurance provider Hippo has pivoted toward a strategy

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