The insurance sector is venturing into a transformative era, where customer experience (CX) has become the cornerstone of competitiveness and corporate identity. Amidst a sea of similar products and services, insurers realize that a superior CX can set them apart in a saturated market. With the
As the global community continues to tackle the impacts of COVID-19, the integration of technology, and specifically AI, into testing protocols is of paramount importance. With the introduction of cutting-edge digital solutions like the Segtnan™ app, we are witnessing a significant leap forward in
Accelerated underwriting is transforming the insurance sector with its swift and precise approach. Leveraging automation and data analytics, this innovation is streamlining the once tedious process, enabling insurers to issue policies faster and with greater accuracy. This efficiency is a
The Capgemini Research Institute's World Property and Casualty Insurance Report 2024 illuminates a critical juncture in the insurance industry, emphasizing how innovation is key as traditional underwriting faces significant pressure. It points out the growing necessity for P&C insurers to digitally
The insurance industry is embracing a critical technological transformation. Innovations such as artificial intelligence, cloud computing, and more are reshaping operations and customer experiences. This progression is crucial for survival and success in an evolving landscape, marking a new era for
The insurance sector has traditionally operated on a "detect and repair" model, dealing with risks as they occur. However, with the advent of big data and AI, a significant shift is happening. Insurers are now moving toward a "predict and prevent" approach. This proactive strategy has the potential
