Imagine a scenario where a carefully maintained vehicle, a source of pride for its owner, is stolen or totaled in an accident, only for the insurance payout to fall short due to an unfair deduction for assumed damage that never existed. This frustrating reality has affected over 270,000 motorists
In an era where technology advances at a breakneck pace, the customer service industry finds itself at a critical crossroads, grappling with the question of whether automated bots and artificial intelligence can fully take over the roles traditionally held by human agents. Picture a scenario where
The propane insurance market is navigating turbulent waters this year, presenting a stark reality for marketers across the United States who are wrestling with unprecedented challenges in securing coverage. A hardening landscape defined by shrinking insurer capacity, soaring premiums, and
The auto insurance industry is grappling with an unprecedented wave of financial and operational challenges that threaten both profitability and the ability to meet policyholder expectations, while inflation, supply chain bottlenecks, and escalating healthcare expenses squeeze insurers from every
In an era where operational efficiency is paramount, the equipment finance and insurance industries are undergoing a seismic shift driven by cutting-edge technology. Imagine a world where complex tasks like compliance checks, loan underwriting, and customer service are handled not by teams of
I'm thrilled to sit down with Simon Glairy, a renowned expert in insurance and Insurtech, who brings a wealth of knowledge on risk management and AI-driven risk assessment. With automakers stepping into the insurance arena, Simon offers unique insights into how these shifts are reshaping the
