Claims Processing

A New Era for QuestGates Under CEO Laker?
Data Analytics A New Era for QuestGates Under CEO Laker?

With nearly 25 years in the business and a recent private equity partnership poised to accelerate its growth, QuestGates is navigating a pivotal moment. Following a major leadership restructure, we sit down with the firm’s new Group Executive Chairman, Chris Hall, and his successor, long-serving

LexisNexis Launches New Tool to Fight AI Insurance Fraud
AI & Automation LexisNexis Launches New Tool to Fight AI Insurance Fraud

As the insurance industry grapples with an unprecedented wave of digital deception, the threat posed by generative AI has moved from theoretical to a clear and present danger, with criminals now capable of creating hyper-realistic deepfakes and synthetic identities that can bypass traditional

What Will Insurance AI Look Like in 2026?
AI & Automation What Will Insurance AI Look Like in 2026?

The promise of enterprise-wide artificial intelligence has finally begun to materialize for the insurance industry, moving beyond the isolated pilot programs that, for years, failed to deliver on their transformative potential. While insurers have long recognized the value of AI in specific

FCA Reviews Future Impact of Agentic AI in Finance
Data Analytics FCA Reviews Future Impact of Agentic AI in Finance

Far from the realm of science fiction, autonomous artificial intelligence is now silently executing complex financial trades and underwriting insurance policies across the United Kingdom, prompting regulators to ask a profound question: who is truly in control? The UK's Financial Conduct Authority

Will Data Quality Define Insurer Success?
AI & Automation Will Data Quality Define Insurer Success?

The United Kingdom's insurance sector is navigating a complex strategic landscape, with firms simultaneously pursuing the transformative potential of artificial intelligence while also building stronger defenses against escalating third-party risks. A recent industry analysis reveals that a

Quantexa Launches Claims Accelerator on Guidewire Marketplace
Digital Insurance Quantexa Launches Claims Accelerator on Guidewire Marketplace

The modern insurance claims process is often hampered by a labyrinth of disconnected data sources, making it exceedingly difficult for insurers to gain a clear and immediate understanding of the risks and relationships involved in any given claim. In response to this industry-wide challenge,

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