Claims Processing

Did Colorado Just Redefine Cooperation and UIM Exhaustion?
Digital Insurance Did Colorado Just Redefine Cooperation and UIM Exhaustion?

A single sentence from the state’s high court reverberated through claim departments and policyholder law firms alike by recasting when an insurer may deny coverage for noncooperation and when an excess UIM carrier must step up even before any primary tender crossed the transom. The 6–1 decision,

Does Caused in Part Make Peerless Primary on Defense?
Digital Insurance Does Caused in Part Make Peerless Primary on Defense?

New York’s high-rise build cycle has been propelled by dense urban demand, but the insurance engine that keeps jobs moving has been running hotter, costlier, and more contentious as contractors, owners, and carriers jockey over who funds defense when multi-trade incidents land in court and coverage

Has Ransomware Shifted to Target VPNs and Firewalls at Scale?
Data Analytics Has Ransomware Shifted to Target VPNs and Firewalls at Scale?

Ransomware economics are being rewritten at the network edge as attackers trade spearphishing for mass exploitation of VPNs and firewalls that expose thousands of identical entry points overnight. That pivot has reshaped risk selection, raised loss severity for smaller firms, and concentrated

Trend Analysis: Life Insurance Claims Digitization
Data Analytics Trend Analysis: Life Insurance Claims Digitization

Claims decisions are now shaped by instant updates, clear rules, and empathetic care at the exact moment beneficiaries expect both speed and certainty from life insurers, turning claims into the brand’s most public test of promise and performance. Rising expectations, staffing constraints, and a

Will Liberty Mutual Pay the Bond Amid Detroit Dispute?
AI & Automation Will Liberty Mutual Pay the Bond Amid Detroit Dispute?

Concrete dust still hung above Grove Street as crews packed up, but the paycheck never arrived, leaving a $449,318.62 question louder than jackhammers and heavier than the brick they hauled. That number sits at the center of a fresh federal lawsuit in Detroit, where Dore & Associates says it

US Fire Sues to Enforce GIA, Seeks $1.8M After Defaults
AI & Automation US Fire Sues to Enforce GIA, Seeks $1.8M After Defaults

A cluster of stalled water and school projects on Long Island opened a fault line in the quiet machinery of public construction, and the first tremor came not from a crane or a job trailer but from a courtroom filing. The case centers on a single document—a General Indemnity Agreement—that can move

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