Claims Processing

Duck Creek Names Rajesh Raheja as New Chief Technology Officer
Digital Insurance Duck Creek Names Rajesh Raheja as New Chief Technology Officer

In an era where insurance technology must evolve faster than ever to keep pace with digital demands, how does a leading company stay ahead of the curve? Duck Creek Technologies, a global powerhouse in intelligent solutions for the property and casualty (P&C) insurance sector, has answered this

Inside Michelle Carter’s Turnaround of Kinetic Workers’ Comp
Digital Insurance Inside Michelle Carter’s Turnaround of Kinetic Workers’ Comp

When a workers’ comp carrier grows fast enough to double premium yet watches losses outrun pricing discipline, the fix demands more than slogans or spreadsheets. It calls for choices that risk attrition, conversations that withstand pushback, and an operating model that ties every policy to a

Should New Jersey Mandate Appraisal Rights in Auto Policies?
Regulatory & Compliance Should New Jersey Mandate Appraisal Rights in Auto Policies?

Setting the Stage for a Market Shift in Auto Insurance Imagine a scenario where a car accident leaves a New Jersey driver with a totaled vehicle, only to face a settlement offer from their insurer that barely covers half the car’s worth. This kind of dispute over valuation is far from rare, and it

Intersys Unveils Free AI Governance Template for Insurers
Digital Insurance Intersys Unveils Free AI Governance Template for Insurers

A Sharp Opening: The Governance Gap in a High-Velocity AI Market Claims teams, underwriters, and brokers adopted generative AI so quickly that many firms now face a blunt question with no easy answer: what happens when speed outpaces safeguards and the audit trail blinks at the very moment

Is Cyber Insurance a Smart Buy for Small Businesses?
Regulatory & Compliance Is Cyber Insurance a Smart Buy for Small Businesses?

Small businesses with lean teams and tight margins have increasingly found that a single cyber incident can knock out core systems, disrupt sales, and trigger a costly scramble to recover, even when the breach started with nothing more than a phish or a misconfigured account exposed to the

Why Are High Net Worth Claims Testing Insurance Brokers?
Data Analytics Why Are High Net Worth Claims Testing Insurance Brokers?

In the intricate world of high net worth (HNW) insurance, brokers face unprecedented challenges that test their expertise, adaptability, and emotional acumen like never before, pushing them to navigate a niche market serving affluent clients with complex portfolios. These portfolios often include

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