Claims Processing

The days of drawn-out insurance claims, buried under mountains of paperwork and fraught with delays, are rapidly drawing to a close, giving way to a new era of immediacy and precision. From lengthy paperwork to instant payouts, the motor insurance claims process is undergoing a radical

The proliferation of sophisticated AI-driven tools has irrevocably blurred the line between digital reality and fabrication, creating a critical challenge where the authenticity of an image or video can no longer be taken for granted. In this environment, the very concept of visual proof is under

A life insurance policy, long considered a final safety net for loved ones, is now being viewed through an entirely new lens as a tradable asset that can provide a significant cash injection for the living. This shift in perspective is at the heart of a new financial model arriving in the United

With nearly 25 years in the business and a recent private equity partnership poised to accelerate its growth, QuestGates is navigating a pivotal moment. Following a major leadership restructure, we sit down with the firm’s new Group Executive Chairman, Chris Hall, and his successor, long-serving

As the insurance industry grapples with an unprecedented wave of digital deception, the threat posed by generative AI has moved from theoretical to a clear and present danger, with criminals now capable of creating hyper-realistic deepfakes and synthetic identities that can bypass traditional

The promise of enterprise-wide artificial intelligence has finally begun to materialize for the insurance industry, moving beyond the isolated pilot programs that, for years, failed to deliver on their transformative potential. While insurers have long recognized the value of AI in specific